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== Organisational Structure == | == Organisational Structure == | ||
The staff team is made up of 5 key roles and 1 internal role, identified by their tags on [[wikipedia:TeamSpeak|TeamSpeak]]. The system we use has a rank structure in the form of levels, all new staff join at level one and as they gather experience over the course of time they are moved up the levels at the discretion of the staff leads, which gives them access to a wider array of administrative tools enabling them to deal with a larger number of issues, as well as being given a larger number of responsibilities. | The staff team is made up of 5 key roles and 1 internal role, identified by their tags on [[wikipedia:TeamSpeak|TeamSpeak]]. The system we use has a rank structure in the form of levels, all new staff join at level one and as they gather experience over the course of time they are moved up the levels at the discretion of the staff leads, which gives them access to a wider array of administrative tools enabling them to deal with a larger number of issues, as well as being given a larger number of responsibilities. | ||
=== Rank Structure === | |||
{| class="wikitable" | {| class="wikitable" | ||
!Role | !Role | ||
!TeamSpeak Tag | !TeamSpeak Tag Icon | ||
!Responsibilities | !Responsibilities | ||
|- | |- | ||
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|All of the above, monitoring the staff team and dealing with any complaints about staff. | |All of the above, monitoring the staff team and dealing with any complaints about staff. | ||
|} | |} | ||
=== Other Staff Tags === | |||
{| class="wikitable" | |||
!Role | |||
!TeamSpeak Tag Icon | |||
!Features | |||
|- | |||
|Support Live | |||
|[[File:Support Live TeamSpeak.png|center|frame]] | |||
|Staff will receive a notification when someone joins join for support on TeamSpeak. | |||
|- | |||
|Do Not Disturb | |||
|[[File:Do Not Disturb TeamSpeak.png|center|frameless]] | |||
|All incoming messages are blocked. | |||
|- | |||
|Bot Alerts | |||
|[[File:Bot Alerts TeamSpeak.png|center|frameless|16x16px]] | |||
|Staff receive a notification when certain actions are detected on TeamSpeak. | |||
|} | |||
== Contacting Staff == | |||
=== Ingame === | |||
In order to contact the staff team ingame, people in need of support should press "2" on their keyboard to bring up the phone menu. Select "Admin Request" click "Send message" at the bottom of contacts, and then include details of why they need admin assistance in the text box provided, once complete click on the "Send message" at the bottom of the message. Admins will then receive an ingame message and a popup notification to alert them that someone is in need of assistance. | |||
=== TeamSpeak === | |||
[[Category:Article stubs]] | [[Category:Article stubs]] |