Difference between revisions of "Guide:Compensation Request"

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== The Compensation Process ==
== The Compensation Process ==
[[File:Compensation Request Guide.jpg|right|frameless|672x672px]]
[[File:Compensation Request Guide.jpg|right|frameless|672x672px]]
==== ACCEPTABLE COMPENSATION CIRCUMSTANCES: ====
==== ACCEPTABLE COMPENSATION CIRCUMSTANCES: ====
* Suffered a loss due to another player breaking a rule ( RDM / VDM / Hackers )   
* Suffered a loss due to another player breaking a rule ( RDM / VDM / Hackers )   
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# Short lead up to the death (Showcasing items you wish to be compensated for)
# Short lead up to the death (Showcasing items you wish to be compensated for)
# Bleeding to death & re-spawning or server kick (Demonstrates no revival)
# Bleeding to death & re-spawning or server kick (Demonstrates no revival)
Please provide a detailed itemised list (in the "Lost items and total value of compensation" section) of every item you are asking compensation for along with the item price.  
Please provide a detailed itemised list (in the "Lost items and total value of compensation" section) of every item you are asking compensation for.
 
After reading the above, you should now know if you are eligible to request compensation. If so, please follow the [https://www.roleplay.co.uk/form/compensation-request.1/select Compensation Request Form Link]
==== HOW TO CLAIM YOUR COMPENSATION REQUEST ====
if you have had a compensation request approved, you'll need to head down to the town hall in order to claim it.


Also, while not mandatory, if you can reference your Death ID in the request, which will make it easier and quicker for Staff to process it
follow this guide for a more detailed description of what to do.


After reading the above, you should now know if you are eligible to request compensation. If so, please follow the [https://www.roleplay.co.uk/forms/2-compensation-request/ Compensation Request Form Link]
or watch this video: https://www.youtube.com/watch?v=Vv1YYlKXvJE
==== FURTHER INFORMATION ====
==== FURTHER INFORMATION ====
If you are looking to be compensated for a rule break, in addition to a Compensation Request, please fill out a [[Report a Player|'''Report a Player''']] form if you know the identity of the player  
If you are looking to be compensated for a rule break, in addition to a Compensation Request, please fill out a [[Report a Player|'''Report a Player''']] form if you know the identity of the player  


Once you have filled it out it will appear in the [https://www.roleplay.co.uk/forum/10-compensation-requests/ Compensation Request Forum] so you can track its process
Once you have filled it out it will appear in the [https://www.roleplay.co.uk/forums/compensation-requests.731/ Compensation Request Forum] so you can track its process


Please also be aware the Staff who review these requests are within their right to deny requests that have timed out. If you do not respond to a request within 24 hours, it can be denied due this. You made the request, it is your responsibility to keep track of it
Please also be aware the Staff who review these requests are within their right to deny requests that have timed out. If you do not respond to a request within 24 hours, it can be denied due this. You made the request, it is your responsibility to keep track of it
[[Category:Guides]]
[[Category:Guides]]