Difference between revisions of "Guide:Report a Bug"

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Here at Roleplay.co.uk, we endeavour to give all of our players a smooth experience. Sometimes, though - things do go wrong. If you happen to stumble across one of these hiccups or know of something we could fix, there are places to report it.
Here at RoleplayUK, we endeavour to give all of our players a smooth experience. Sometimes, though - things do go wrong. If you happen to stumble across one of these hiccups or know of something we could fix, there are places to report it. If you are unsure whether something is an exploit and want a clarification before doing it, talk to a member of the staff team who will be happy to help.
 
For general bugs and deficiencies such as an in-game mechanic not working properly and is a nuisance, please make a forum report, which is linked below.
 
If the item is exploitable, such as a money dupe, a vulnerability in any of our systems or could in any way be used to harm our infrastructure or gameplay - this must be '''sent directly to one of the Development Team'''. Please do not use the staff team or other people to pass the message on to the development team since this will make the issue more widely known before we have the opportunity to fix it, and such things can be viewed in a poor light if that middleman goes on to exploit it themselves. (Please note: intentional exploitation of these issues is a very serious matter which is not dealt with lightly).
 
Security issues, such as XSS or SQLi on our systems MUST be reported only to '''Management'''.
 
If you are unsure whether something is an exploit and want a clarification before doing it, talk to a member of the staff team who will be happy to help.
 
Post you Reports of Issues on the respective pages:
 
[https://www.roleplay.co.uk/forum/158-altis-life-issues/ Altis Life Bug Reports]
 
[https://www.roleplay.co.uk/forum/162-forum-issues/ Forum Bug Reports]


Please note: intentional exploitation of any bug is a very serious matter which is not dealt with lightly - always speak out if unsure.
== Different scenarios for reporting ==
[[File:Report a Bug Background.jpg|right|frameless|400x400px]]
=== <u>General Bugs</u> ===
For '''general bugs''' and deficiencies such as an in-game mechanic not working properly and is a nuisance, please make a forum report '''''<u>[https://www.roleplay.co.uk/form/gta-rp-bug-report.9/select GTARP Bug Reports]</u> <u>[https://www.roleplay.co.uk/forums/forum.742/ Forum Bug Reports]</u>'''''
=== <u>Exploits</u> ===
If the issue is '''exploitable''', such as a money dupe, a vulnerability in any of our systems or could in any way be used to harm gameplay or economy - this must be ''<u>sent directly to one of the [https://www.roleplay.co.uk/members/?key=rpuk_devs Development Team]</u>''.
Please do not use the staff team to pass the message on since this will make the issue more widely known before we have the opportunity to fix it, and such things can be viewed in a poor light if that middleman goes on to exploit it themselves.
===<u>Infrastructure/Security Issues</u>===
For all '''Security issues,''' such as XSS or SQLi on our systems, these MUST be reported <u>''only to Management (send a direct message to [https://www.roleplay.co.uk/members/ciaran.150527/ Ciaran]).''</u>
[[Category:Guides]]
[[Category:Guides]]
[[Category:Louie's Work in Progress]]

Latest revision as of 16:37, 14 March 2024

Here at RoleplayUK, we endeavour to give all of our players a smooth experience. Sometimes, though - things do go wrong. If you happen to stumble across one of these hiccups or know of something we could fix, there are places to report it. If you are unsure whether something is an exploit and want a clarification before doing it, talk to a member of the staff team who will be happy to help.

Please note: intentional exploitation of any bug is a very serious matter which is not dealt with lightly - always speak out if unsure.

Different scenarios for reporting

General Bugs

For general bugs and deficiencies such as an in-game mechanic not working properly and is a nuisance, please make a forum report GTARP Bug Reports Forum Bug Reports

Exploits

If the issue is exploitable, such as a money dupe, a vulnerability in any of our systems or could in any way be used to harm gameplay or economy - this must be sent directly to one of the Development Team. Please do not use the staff team to pass the message on since this will make the issue more widely known before we have the opportunity to fix it, and such things can be viewed in a poor light if that middleman goes on to exploit it themselves.

Infrastructure/Security Issues

For all Security issues, such as XSS or SQLi on our systems, these MUST be reported only to Management (send a direct message to Ciaran).